Career
Experience
HR Manager / People Operations Manager with a sommelier background — driven by customer service excellence, hospitality management, and steady leadership, with an architecture degree underneath it all.
People & Culture Manager
03/2026 — PresentColossyan
- Managed end-to-end HR processes, including recruitment of IT engineers and customer support staff, achieving a 30% reduction in time-to-hire.
- Developed internal tools to enhance workplace communication and culture, including a fully anonymous eNPS and pulse-check app.
- Ensured GDPR and SOC compliance while building security policies and daily checklists supporting talent retention and acquisition.
Hungarian Tour Guide
01/2026 — 03/2026 · Part-timeSilverline Cruises
- Delivered engaging historical, structural, and cultural narratives to diverse international tour groups along the Danube and Budapest.
- Managed multi-tiered guest relations on board, coordinating hospitality services and crowd logistics under strict time constraints.
HR Manager (Recruiting & Hiring)
06/2023 — 02/2026Partybookers Budapest
- Spearheaded full-cycle talent acquisition, attracting 200+ qualified hospitality and service candidates annually and securing a 20% reduction in staff turnover.
- Revamped onboarding protocols to clarify company procedures, client-satisfaction initiatives, and employee benefits.
Social Media Manager & Event Organizer
10/2024 — 02/2026Bortodoor City
- Expanded the target audience and increased followers by 35% across Meta platforms in under 13 months via data-driven storytelling and content scheduling.
- Planned and executed premium monthly wine experiences, corporate events, and tastings, driving revenue growth and venue exposure.
Sommelier & Waitress
10/2024 — 02/2026Bortodoor City
- Led interactive daily guided tastings of premium Hungarian wines, applying winemaking and regional terroir knowledge to guest satisfaction.
- Provided bespoke beverage consulting, personalized table pairings, and white-glove hospitality service.
Mixologist & Shift Leader
07/2022 — 02/2026Hoff House Bar & Restaurant
- Curated signature and seasonal cocktail menus, driving customer retention and average beverage spend.
- Directed fast-paced night shifts, optimizing floor staff workflows and tracking financial targets.
Architectural Project Manager & Graphic/Web Designer
01/2022 — 01/2023Cube Factory KFT. + GBDev
- Directed execution, procurement pipelines, and cost estimations for design projects.
- Designed company web interfaces, marketing collateral, and digital branding assets.
Sales Manager & Architectural Designer
01/2021 — 01/2022United Erasmus Housing
- Managed team expansions and training for front-of-house agents, optimizing client journeys during leasing.
Junior Architect — Project Management
01/2019 — 01/2020Forestay Group
- Prepared material estimates and managed tender compliance files for commercial remodeling projects.
Education
MSc, Architectural Engineering
Budapest University of Technology and Economics · 2016–2021
Minor in Real Estate, Marketing, and Sociology.
BSc, Architecture & Urban Design
Damascus University · 2011–2016
Extended studies in Engineering, Landscaping, and Rehabilitation.
Skills & Languages
Rkeeper POS
Fruitsys POS
Project Management
Claude AI / Prompting
Salesforce CRM
Adobe Creative Suite
Autodesk Products
Graphic Design
Arabic — Native · English — Professional · German — Elementary · Hungarian — Elementary